Contact the Britannia Bank
The Britannia Bank's origins date back to the former building society Britannia, which was the second largest building society in the United Kingdom, based in Leek, Sttaffordshire. In 2009, it merged with the Co-operative Banking Group, as a leading provider in mortgages and other loans, commercial lendings, and savings accounts.
Much of Britannia Bank's customer services are now channeled through the infrastructure of the Co-operative Bank, so don't be surprised if you are redirected to the Co-operative bank's website if you try to contact Britannia Bank online. Your request or question will be handled by the staff at the Co-operative Bank. This is in no way misleading, because you are talking to the same company that provides all of Britannia Bank's services. Some people get confused at this name change and feel like it's very difficult to contact the Bank itself. However, before going any further, it is fundamental that we make this clear. Whenever you see the Co-operative Bank label, you are in the right place, since they are all different names used by the same company behind these services.
It might be a bit messy to get in contact with the department that you need, especially with all these apparent name changes. For that reason, here we provide a number that you can use to contact the Britannia Bank directly. It can be difficult to browse the Internet looking for the precise number of the section that you want to call, especially in the case of a bank like Britannia which offers so many different services, handled each one by their own division.
If you call this number, you will be redirected to the department that you request in Britannia Bank. If you want to contact this institution, please use the following number.
0844 850 0134
Other useful contact information
Many people prefer to make a phone call when contacting a bank, so they can talk in real time with a member of the bank's staff and get their questions resolved quickly. However, in other cases they prefer a different method of contact. Phone calls do have their disadvantages, perhaps the most relevant of which being that most lines are only available on business hours. For that reason, Britannia Bank provides a number of channels through which customers and the general population can contact them.
If you have a question, then the information that you're looking for might already be disclosed in the Britannia Bank's website. If that is the case, then you can save time and consult their content any time, any day. Their web portal offers an easy to navigate and easy to use customer service page, where you can read FAQ's on the most common topics and all the services provided by the Bank. If you have a specific question we suggest that you check this page first, because that might be all you need to get the information that you want.
If you want to provide feedback on the Bank's products and services, Britannia Bank provides a feedback form for you to make yourself heard. Here we provide the link to it. This form is also used to make complaints, so if you want to complain about products or services but can't find where to do so, here is the place.
Corporate clients get their own communication channels to meet their specific needs and requirements. The corporate contact page in the Britannia Bank's website provides all contact information relevant, from phone numbers to post address and digital contacts.
Find a branch
If you want to see the bank with your own eyes and talk face-to-face with a member of their staff, then you can find a branch near to your place and approach at a time that is convenient for you. Some branches of the Britannia Bank are currently being closed or renamed, so you should stay up to date to these changes even if you already have a branch you know of.
Britannia Bank provides a tool for finding the closest branch to your location, wherever you are. Use the Britannia Bank branch finder and approach the one that comes more at hand. If you go to a Britannia Bank's branch you will be able to get an interview with a member of their staff, who will help you solve your problems and answer all your questions. If you are not a client, then you will get all the information you request on the Bank's products and services. Whatever the case, you can expect the best and most efficient attention from the Britannia Bank's staff.
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