Lloyds Bank Contact Telephone Number
Banks are important financial institutions. They are responsible for keeping the money of their customers safe. This is a very crucial task and the banks take it very seriously. In the past, security risks were limited to robberies. However, now that much of the banking has shifted to the internet, security concerns have multiplied. Banks are required to formulate safety mechanisms that prevent the leakage of sensitive financial data of their customers into the wrong hands. To ensure this, a number of the banks have come up with security checkpoints where the customers have to provide some sort of security pass in order to gain access to their bank accounts. Customers even have to give out some security information when they are contacting the bank via telephone.
What Sort of Information is Needed When Contacting Banks
The emergence of hacking and online theft has meant that banks have to double up their security. They no longer provide sensitive financial information of their clients over the phone without first authenticating that the caller is in fact the client himself. This is done to ensure that only the customer gets to hear the details of his bank account. The authentication process is different for different banks but the idea is similar. It usually involves asking of a few security details from the caller pertaining to his bank account. Since only the customer has access to these details, the bank can easily authenticate that the caller is no one other than the customer himself.
The Lloyds Bank is one of the best banks in the UK. They have identified several security details which a customer is required to provide before he is granted access to the financial information he is seeking. If you are to contact Lloyds bank by calling on their number 0844 850 0127, you might be asked to tell or key-in your bank account number, the sort code that was provided when you registered and some digits from your security number to verify that you are the owner of the bank account.
How to Gather Information from Banks
Customers need to contact their bank on a regular basis in order to find information pertaining to their bank accounts. Moreover, they also have to keep themselves updated about the new safety features that the bank has introduced for shoring up its defences against hackers. Each bank offers its clients a wide range of sources for gathering information. It is an important aspect of their customer service. The following are some of the options that Lloyds Bank offers its clients for gathering information.
PhoneBank is the main information gathering resource that Lloyds Bank has organized for its clients. You can contact it using the phone number 0844 850 0127. Any information that you wish to seek from the bank can be gained by calling the PhoneBank. You will be asked to provide some security details to verify your customer status first. Once this is done, you can either chat with an advisor or use the automated service to seek whatever information you need. The bank lines are open all day long so you can call at anytime you want.
• Report Online
Lloyds Bank also offers an online service as well to its clients for gathering information. You will need to enter login details first in order to access this service, though. This is simple enough. Just enter a User ID and a password of your choosing and get yourself registered for the online service. This User ID and password will become the login details that you will need to provide every time you want to access this service. Call on this number 0844 850 0127 if you have any queries about this service.
• Ask a Question
Ask a question is Lloyds Bank’s FAQ section. Here you can ask the customer service staff of the bank any question that you have regarding the bank’s services. A dialog box is provided to type-in your question. An automated service is going to answer the question as promptly as possible.
• Self Service
Self Service is another means through which customers of Lloyds Bank can gather information from the bank. It is a great new service which allows the customers to get things done on their own without requiring much assistance from the bank.
• Make a Complaint
You can make a complaint about any service of the bank either using Lloyds Bank’s phone number 0844 850 0127, their online service or visiting any branch of theirs.
With the above methods and possibilities, all of your questions, comments and concerns will be promptly addressed by Lloyds Bank so don't hesitate to contact them.