About the Nationwide bank
Nationwide is one of the world's largest building societies, with a history of over 150 years in the United Kingdom. It provides a wide range of financial and related services, including accounts and cards, loans and mortgages, investment schemes, insurance and saving accounts. It has been built from the combination of several mutual societies and funds dating back to the 19th century. The most recent fusion took place in 2007. As a result, Nationwide is one of the largest providers in the UK, the second most important mortgage lenders and one of the leading banks in savings.
If you want to contact Nationwide bank their website discloses a few numbers you can call. However, sometimes it can be difficult to find the one you need. Different departments will deal with the various requests, transactions and questions you as a client may have, and if you want to contact someone who will quickly and efficiently give you a solution, you need the exact number for each case. Otherwise, you may have to call later or wait on hold, and these calls are rarely cheap.
We provide a special direct number where you can request the deaprtment you want to contact, and you will be redirected immediately. You will save money and time, two very valuable things in the world of today. If you want to contact the Nationwide bank, call this number.
0844 850 0128
Disclosing information on the phone: security issues
Just as any other reliable bank, Nationwide has strong security policies when dealing with its clients' assets and accounts. You are required to generate a PIN and a series of security passnumbers or codes, which you must never reveal to other people. This includes e-mails, suspicious website windows, and even the phone. If you have revealed your PIN or any other sensitive security information, you must tell the bank immediately. You might be a victim of fraud and the sooner you tell the bank - so they can block your accounts or cards - the safer your money will be.
At the same time, you might have to reveal personal information on the phone when contacting the bank. In example, if you want to change your account details, make a specially big transaction or modify your mortgage or loan repayment method, you might be requested to confirm certain data about yourself. The bank will do this in order to be sure that it's really you who is doing the change or the transaction, instead of a fraudulent third party who managed to get your data or PIN and is trying to steal your money or harm you in any way.
You should never reveal your security information to the bank. They already know this data, so whoever is asking you for it does not have good intentions. However, in order to keep your money secure, you might have to reveal personal data on the phone. Having all that information at hand will make the whole transaction faster.
Personal data includes name and current address, contact data and ID number. Also, you might be requested to tell your account number or details, your card number or any relevant data depending on the motive of your call.
You must never reveal your security data, like a PIN or a passnumber, on the phone or an e-mail. Nationwide provides online and presencial services to recover your security information in case you have forgotten all or part of it. If you want to resest or recover your card data, get a copy of your account number or extra information on your financial status in the bank, Nationwide's online banking services should be enough. When your register your card, in example, you are requested to provide recovery information, like a PIN reminder. If you forget your PIN, you can request for your PIN reminder to be sent to you any time.
In many banks, when an odd transaction is registered in your card activity, the bank may ask you to confirm your identity to make sure you're not being victim of a fraud. In order to confirm your identity, you usually have to provide personal information to the bank. However, Nationwide works with a system of automated alerts. These are automated voice calls or text messages that you get on your phone once an odd transaction is registered. You can answer these alerts without the need of extra information, just the confirmation of the transaction itself. Otherwise, your card will be blocked for security reasons.
If you make a transaction and your card gets blocked, but you don't get an automated alert you can confirm, make sure to find the closest branch of Nationwide and go there to confirm the transaction is legitimate.